Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or a full refund. Please see below for more information on our return policy.
Merchandise or Physical Products
Returns
All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email customer service at contact@themusclephd.com to obtain additional information about how to return your item. After receiving the appropriate information, place the item securely in its original packaging and mail your return the following address:
The Muscle PhD
Attn: Returns
5850 West Cypress Street Ste. B
Tampa, FL, 33607
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return and/or exchange. Please allow at least 3 days from the receipt of your item to process your return and/or exchange. Refunds may take 3-5 billing days to appear on your credit card statement, depending on your credit card company.
Exceptions
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
Questions
If you have any questions concerning your order or our return policy, please contact us at contact@themusclephd.com
Digital Products
Refunds
The purchaser must note that they were not satisfied with the item purchased and identify the area(s) that were a problem. Please reach out to us at contact@TheMusclePhD to confirm any problems with orders and for additional assistance. Please allow at least 3 days from the receipt of your contact for our team to best assist you and correct any problems you may be facing.
Exceptions
For defects or problems with your digital purchase, please contact us at the customer service email below so that we can further assist you.
Questions
If you have any questions concerning your order or our return policy, please contact us at contact@themusclephd.com